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  • #61
    Welcome, Korea! Feel free to ask any questions you want.

    I apologize for not having a Saffire. Hopefully other people who do can give their opinion of the unit.

    I do believe, though, that these days the quality of the commodity items (converters, preamps, etc.) are pretty much the same for all preamps. Where the differences occur are in the software drivers, things like circuit board layout and shielding (something analog designers know about, but maybe not some digital engineers), and most importantly, the functionality - what functions the company thinks are important, and how they're implemented.
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    • #62
      Hi,

      I purchased the Konnekt 24D two weeks ago (Germany, Hanover).
      Testing (advice from tc support!!??) 3 different firewire pci cards
      TI chip (did not work, stuttering!!, chip was recommended by TC support!!??),
      NEC chip (worked the best!!!, "culprit" said TC Support),
      VIA (buggy, sound disappears after some minutes, was recommended by TC), yes I changed pci slots for every card, there were no additional pci cards attached.

      Trying/using three different PCs a msi pentium 4, 3GHz an ASROCK Athlon Sempron (2800) and a brand new ASUS duo core 2 (onboard firewire) with the latest updates and firmware the Konnekt 24 (new firmware and driver) did not perform fast enough for guitar playing with guitar rig.

      Using a buffer of 128 (64 did not work) I only get (every system!!!) 11ms (probably more overall latency); there is quite an annoying delay!!!

      Other firewire interfaces are noticeably faster and ok/sufficent "direct" with guitar rig (RME, even Terratec!!!). The Konnekt interface sounds incredible, superior (dsp!!!) but seems (at least drivers) not good enough (there are certain bugs) for this and fast applications!

      Also I could not use the konnekt with an apple quad with tiger (no!!! connection, spent 1 hour!). I will probably return the konnekt since it is a lame duck using beta drivers!
      What a pity!
      And yes I contacted the tc support three times (very fast) but not helpful!

      "Beta Tester" Kai

      Why not telling the truth? Our drivers are not ready/too slow yet but we had to launch our product before xmas!

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      • #63
        I trust you guys at TC will look into any initial issues with the Konnekt (these things can happen) so you might want to talk to Ableton about this one if you are not aware of this already...

        http://www.ableton.com/forum/viewtopic.php?t=50746
        http://www.thepassionofthechrist.com/splash.htm

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        • #64
          I read the comments on the Live forum. I haven't tried the Konnekt with Live 6, just 5.0.3, and got reliable recording with 128 samples. Here's what I found were the lowest number of samples I could use with various programs and the Konnekt 24D, this is "reprinted" from a few pages back:

          Cubase 4: 128 samples
          Ableton Live 5.0.3: 128 samples
          Acid Pro 6.0: 128 samples
          Tracktion: 64 samples
          Guitar Rig 2 (stand-alone mode): 128 samples
          Sonar (ASIO): 256 samples
          Sonar (WDM): 256 samples

          The only program that seemed not to get along with the existing drivers is Sonar, as I can get 128 samples with other interfaces.

          I'm wondering if the "stuttering" and other problems are sync-related, not FireWire. The Konnekt 24D software is a bit confusing as there are sync settings on two different pages. I mentioned this earlier in the thread as well. Also, there is new software on the TC web site. I never used the original software, I started off directly with the new software so I don't know if the original software had problems.

          The FireWire card I'm using is a TI chipset. It's a card I bought from Circuit City in 2000 for about $50, so it's not a top of the line model.

          I have no idea why I was able to get the results given above and others have problems -- particularly Live, as it worked quite well (although I am disappointed with the results with Sonar). Maybe it's just my ADK computer, it makes software look good
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          • #65
            By the way,

            1. I am not interested in values (ms, buffer size, super new mint technology etc. ), and I am aware of the disadvantages of firewire and bill gates esoteric. But it is not ok to launch a product for 500 euro which is not tested and noticeably slower than a 5 year old pod 1 or terratec ewx 24/96!!! It does not make any sense to use such a device for real time vst recording and guitar playing!!! It feels simply ****************ty.

            2. It is not ok to blame my system and hardware (firewire pci chips) when tc did not made their homework! I spent about 10 hours with 4 different systems (all with different quality hardware and optimized for recording) and three different pci firewire cards (50 euro) with the same lame result (even no sound with apple quad!!!).

            An angry costumer!

            Kai

            P.S. I like denmark and other TC products a lot and do not want to support RME (i do not need 8 inputs) and Terratec (I bought their piece of junk EWS 64 XL, it never worked!!!!)

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            • #66
              Ribot,
              First of all, I'm sorry for the troubles you're having. I'll do my best to help you from this end. Second, I don't think anyone here has blamed your system for anything either....but what you're describing is very ususual.

              If you talked to TC Tech support they should have given you a case or incident #. Sent it to me in a PM, I can see what TC (Denmark) has to say about your specific issue.

              I have one quick question about something that often gets overlooked. Have you tried another firewire cable?

              We're also just a couple days from a new driver release that adds many cool new features and improvments.

              -Mike Martin
              TC|US
              -Mike Martin
              Casio America, Inc.

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              • #67
                Thanks Mike,

                I really appreciate your help!

                Incident61113-000035

                Serial Number 8142387

                My main problem is the latency, I cannot use guitar rig with about 19 ms overall latency! The device is working with the NEC based pci chip (some minor bugs).

                The latency is the same with every pc system I tested!
                It has nothing to do with the performance of the connected computer!!!

                Ok, tomorrow I will use another firewire cable (I do not think this will improve things, I used two different cables)

                Sincerely
                Kai

                Excerpt from the TC support answer:

                "From the description of you setup I think that we can be fairly sure that a driver update will not fix the issue. The most likely culprit is the NEC chipset on your firewire card. These are notoriously bad when it comes to iso synchronous data transfer(such as the transfer performed by an audio interface).
                I would suggest getting a Texas Instruments based chipset instead. These generally perform the best. I would advice you to stear clear of NEC(like the one you have) ALI, Agere, combined USB/FIWI, and PCI cards from Belkin.
                If no TI based cards fit your needs VIA VT6306 usually does the job aswell.

                Please try this and get back to us with the result."

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                • #68
                  Originally posted by Anderton

                  I'm wondering if the "stuttering" and other problems are sync-related, not FireWire. The Konnekt 24D software is a bit confusing as there are sync settings on two different pages. I mentioned this earlier in the thread as well. Also, there is new software on the TC web site. I never used the original software, I started off directly with the new software so I don't know if the original software had problems.

                  The FireWire card I'm using is a TI chipset. It's a card I bought from Circuit City in 2000 for about $50, so it's not a top of the line model.

                  I have no idea why I was able to get the results given above and others have problems -- particularly Live, as it worked quite well (although I am disappointed with the results with Sonar). Maybe it's just my ADK computer, it makes software look good


                  Very interesting. Thanks for sharing that Craig. At least it *is* possible to get the Konnekt working with Live 5.


                  We're also just a couple days from a new driver release that adds many cool new features and improvments.


                  Perhaps that driver release will likely solve any initial issues. Nice to see a quick driver update Mike..
                  http://www.thepassionofthechrist.com/splash.htm

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                  • #69
                    Another thing worth emphasizing is that I do NOT think that Ribot's results are typical, but I also don't think it's his fault (e.g., chip set etc.). If there's one thing I've learned about computer-based systems, it's that one piece of conflicting software can totally screw up your system. For example, I found that my computer loaded two firewire applets from previously-installed interfaces on startup. When I eliminated those, my firewire performance improved dramatically. Why was there a problem? I have no idea!!

                    Like I have no idea about why sometimes my CD-ROM takes 10x as long to copy files over as it does the rest of the time...
                    CHECK IT OUT: Lilianna!, my latest song, is now streamable from YouTube.

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                    • #70
                      I've been using a Saffire for 6 months, and recently test drove the 24D.
                      As far as sound quality and noise are concerned (condenser dry or with Channel FX), I could'nt pick a clear winner - both quite good to my ear. The added De-esser on the 24D and control made the TC much more versatile, and the TC's Reverb is in a different league.

                      Craig, I found my units 3/4 inputs to be a tad weak for my application (mid-grade keyboard outs), was curious as to your findings ?

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                      • #71
                        I've just been feeding in typical line level outs (e.g., from CD player, XM radio output when I recorded Armin Van Buuren's "State of Trance" program , that sort of thing. I can check out some keys as well when I get back to it tomorrow.
                        CHECK IT OUT: Lilianna!, my latest song, is now streamable from YouTube.

                        Subscribe, like, and share the links!

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                        • #72
                          <<I've been using a Saffire for 6 months, and recently test drove the 24D.
                          As far as sound quality and noise are concerned (condenser dry or with Channel FX), I could'nt pick a clear winner - both quite good to my ear.>>

                          That sort of supports my theory that these days, within a particular price range, there aren't huge differences in quality among pieces of gear -- although there may be some quantitative differences.
                          CHECK IT OUT: Lilianna!, my latest song, is now streamable from YouTube.

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                          • #73
                            Originally posted by Anderton
                            So why is stand-alone mode useful? Well, TC probably had loftier apps in mind .....


                            Craig,
                            There are lots of applications.

                            One many people don't realize is that you could use Konnekt 24D as an effects processor for another system too. You could hook it up to another mixer's effects sends. You have control over reverb time and reverb mix (if neccessary) via the Light Ring.

                            Certainly for a small live performance it would work nicely without the need for any other mixer.

                            -Mike Martin
                            TC|US
                            -Mike Martin
                            Casio America, Inc.

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                            • #74
                              Originally posted by Anderton
                              ......But there's more: Push the knob, and it controls pan for the selected source. Then leave the knob alone for a second, and it reverts back to being a volume control....


                              There is one other fun thing about the Light Ring assignment thats easy to miss. If your user assignment is the Master Fader, pushing the knob in functions has a handy DIM switch.
                              -Mike Martin
                              Casio America, Inc.

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                              • #75
                                hi,
                                what about thoes dsp effects? :-)

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